This is just a small selection of the lovely testimonials that we receive from our customers. We try our hardest to ensure that we give the best possible service and that our engineers delight our customers on every single installation.
Please have a read through and call us on 023 8025 3399 if you have a project that you would like us to delight you with.
‘A major project to upgrade obsolete home media system. Full and clear quotation covering a change to a new technical system. Project delivered on time and at agreed cost. Communications with admin effective and friendly, covering several visits throughout the job. Prompt and effective attention to post commissioning work to optimise the system to the house. Confidence that any future servicing needs will be promptly addressed. Thank you Ugot‘
Mr C – Dorset
“I decided to use Ugot because the builder, who is my neighbour, recommended them as they had done a similar job for him recently. The guys were pleasant, explained everything they were doing and were also very clean and kept every area tidy.
The company seem very efficient and have a nice family atmosphere. I was pleased with the service, especially as I constantly ring to query things I either misunderstood or have forgotten and they are always helpful and patient. The end result looks very smart and works well.
Mrs J – Hampshire
“Ugot recently upgraded my Smart home entertainment system which was outdated and was not reliable. They replaced my Opus Touch screens with new ones using their proprietary method which meant no decorating was required and they have also integrated my lighting, air conditioning etc. Throughout the whole process the team were helpful, tidy and very professional. I was so pleased with the service that Ugot is now my only Smart home and technology provider.”
Mr S – Berkshire
“We really appreciate all of your efforts, the system is really great and we love having everything integrated into the touch screens”. We have already recommended you.
Mr & Mrs B – Hampshire (Whole House AV, Rako lighting, KNX heating control and Denon / Boston Acoustics home cinema)
“Many thanks for your help with our multi-room AV, lighting, home cinema, CCTV and door entry system, we are delighted with the end result!”
Mr & Mrs D – Devon (Whole House AV, Rako lighting Marantz, Paradigm speakers and Samsung TV + much more !).
“It is rare these days to find a professional company that “does what it says on the tin”. Both the Ugot sales and installation team are an absolute delight to work with. They asked what they could do to improve their service and I have to say; absolutely nothing!” I will certainly recommend them.
Mr F – Bournemouth, Hampshire (Whole House AV with Audica pro speakers and separate cinema).
“I know you won’t print this but you guys should be called “S–t Hot” not “Ugot” My cinema is outstanding and the way you integrated my Sky box so that I can use it in two rooms is fabulous. I couldn’t ask for more…by the way, can you come back and add some more bits for me?. If anyone wants to know, you’re the best company I have worked with bar none. Thanks !”
Mr K – Chandlers Ford, Hampshire (Blu-ray home cinema, integrated lighting, gaming etc.)
“Ugot are a fabulous team to work with, from first call through the planning stage, execution and post installation they want to ensure you have the best products to meet your requirements and have a truly enjoyable multi media offering. The system needed something for all the family and we got that and more. I will be using them again when it is time to complete the final phase of our project”
Mr O – Liverpool (Whole House AV solution)
We had Ugot come to help us retrofit some existing AV equipment and ensure that it was properly installed in a new AV cabinet. We found them very helpful in the consultation process and very easy to work with. They were happy to work with our other contractors and provided us a very high level of service. Any changes were sorted out without any fuss and we found the whole experience very satisfying and the work was completed to a very high standard. I would have no reservations in recommending them to anyone else.
Mr S – Bath (Xantech Multi-room system)
“I just wanted to say thank you for supplying and installing the programmable remote control for my Pioneer home cinema system. As you know I wanted a system that would reliably control all the boxes which were in a separate room from the screen as well as the lighting. The aim was to replace the existing 5 remotes with just one. Most importantly the system had to be 100% reliable and capable of very easy use by myself and also my wife. The configuration that you came up of using the S70, with RS232 control wherever possible, to give absolute reliability of control is excellent . It is also very easy to use.
In these days of poor service it is most refreshing to find a supplier who was willing to go the extra mile to give the customer what he wanted.
I am delighted with the end result and the service that you supplied.”
Dr P – Hampshire (Elan g! programmable remote control)
“You’ve done me proud. The system is great and the price you managed to get to made it all possible. Thanks !
Mr L – Kent (Multi-room AV and home cinema solutions)
“Thank you very much for your efforts with my order. To get it to me so quickly and efficiently was beyond my expectations. IT’s been a pleasure working with you”
Mr N – Cambridge
From a customer who purchased a Sonos solution…
“Your Salesman is a genius. He worked through my requirements, built and tested the solution and then helped me to get my system working in a far from standard way. Thank you very, very much. I will come back to Ugot as I build my system. You are bl##dy good !!”.
Mr B – Surrey (Sonos Wireless multi-room audio solution)
To a supplier of Ugot…
“Just to say thank you for putting me in touch with Ugot. Their quick response was most impressive. The Technician did a really good job in a friendly and professional manner – I can’t praise them highly enough”.
Mrs H – Hampshire (Central vacuum system)
Thank you for your hard work, I will certainly be coming back to you in the future as it’s great to find people that are genuinely helpful and know what they are talking about (a rare trait!).
Mr FC – London
A Ugot engineer spent 2 days installing (2nd fix) and commissioning my Whole House AV system. He was very knowledgeable and spent time to explain the system to me in detail. The Ugot engineer has also been there, by mobile, post installation to iron out minor problems. A very professional service all round and I have no hesitation in recommending UGOT to friends.
Mr H – Devon (Multi-room AV solution)
Thank you for your kind attention and patience in fixing our system. You saved us and turned our system into a success when the previous installer failed. We wish we had tried Ugot first.
Mrs M – Southampton